This guide provides solutions to common issues you might encounter with the SG-1 Human Radar. If your issue is not listed here, please contact us, and we will assist you as soon as possible.
Issue 1: Access Point Does Not Show Up in Wi-Fi Page
If the Senhus SG-1C or Senhus SG-1S access point does not appear in your Wi-Fi settings, follow these steps:
- Sensor Booting for the First Time:
- The sensor might take up to 5 minutes to boot for the first time. Please be patient and wait for this duration.
- Power Source Issues:
- Ensure that the cable and power source can deliver 5V. Any good-quality power source and USB-C cable should be sufficient.
- Disconnect and reconnect the cable.
- Check the back of the sensor for a blinking blue light. If the light is not blinking, there might be an issue with the power source or cable.
Further Assistance
If you encounter any other issues, please contact us, and we will respond as soon as possible. We can resolve most software issues with an Over-The-Air (OTA) update file.